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December 2003: GOLD AWARD FOR CUSTOMER SERVICE

We are truly delighted to announce that following a recent customer satisfaction survey as part of our ISO9001 certification we are now the proud recipients of a Gold Award in Customer Service!  This means so much to us as our customers are our number one priority and we see ourselves as a first class service company beyond all else – and now it would appear that our customers agree!  Comments included…

“They are exceptionally good”
“If you need any advice on something, their technical knowledge is very good as well”
“We phone up, everything’s very good and the service is excellent”
“They’ve never let me down yet”
“We are relatively new, but our satisfaction level is very high at the moment”
“The filters that they make are to a high standard”