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May 2007 - DOUBLE DIAMOND IN CUSTOMER SERVICE!!

Results are just in from the annual customer satisfaction survey carried out by our our Quality Auditors, and we're over the moon! Nottingham has retained its Diamond Level (the ultimate accolade), and has now been joined by East Kilbride!  Customer service has always been our number one priority, and judging by the comments coming out of the survey our client base really appreciate this - our grateful thanks go to all those who were approached and agreed to take part.  Below are a few of the comments...

"They're a very good, very successful Company and you can see why. They do an excellent job"

"The person that we speak to there, the Manager there, he's absolutely first class"

"They're always so helpful, they're always so friendly, and they've always got time to talk to you"

"... their service is absolutely excellent"

"Compared to the previous Competitor, they're miles better"

"I don't really think there's anything they can do to improve,... I'm a very happy Customer"

"They're a very friendly, helpful bunch"

"They do know what they're on about. ... The experience shows through"

"Whatever we've asked them to do, they've always done for us. That's all we need really"

"I only speak to one or two people and they've been brilliant"